Giant iTab and ExpoFP Present Interactive Help Desks
Giant iTab and ExpoFP make help desks interactive for better customer experience at the trade shows. Together they make it easier for attendees to navigate events and find essential information about the event.
ExpoFP’s interactive floor plans shown on iTab Portables give attendees quick access to maps, schedules and exhibitor details. This solution has already made an impact at events like IMEX Frankfurt 2024, MRO Europe, London Tech Week and Business Travel Show Europe.
At MRO Europe, held in October 2024 at Fira Barcelona, more than 10,000 attendees and 550 exhibitors benefited from this technology. The iTab Portables at the Help Desks let visitors plan their routes, search for exhibitors and filter booths by category in real time. Attendees spent less time wandering and more time connecting with event professionals who mattered to them.
The important feature of ExpoFP’s maps on iTab Portables is the ability to display the exact location on the map. This eliminates the need to search for the current position. It improves customer experience, making the event less stress-free and enjoyable for attendees.
The larger version of the iTab Portable, the Giant Smartphone, offers the same functionality but grabs more attention due to its size. With tools by Giant iTab and ExpoFP’s interactive floor plans, attendees can find their way quickly and spend the time more effectively.